LR Adjust Selected Slider stuck on white balance

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DigitalSeer
Posts: 3
Joined: Thu May 28, 2020 8:49 pm

LR Adjust Selected Slider stuck on white balance

Post by DigitalSeer » Fri May 29, 2020 5:10 pm

No matter what setting I specify in the TourBox Console when I try to adjust sliders using the knob or dial the only value that changes is the white balance and not the dial I am focused on. Very frustrating. It was working normally a few hours ago but now won't seem to respond. 

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Tourbox
Posts: 114
Joined: Tue Sep 10, 2019 6:37 am

Re: LR Adjust Selected Slider stuck on white balance

Post by Tourbox » Fri Jun 05, 2020 8:11 am

Hello DigitalSeer,

For a better understanding of your problem, would you mind taking a short video and send it to support@tourboxtech.com ? We will have a specialist from the customer service center ready there to solve your issue.

Thanks for your support.

Best Regards,
TourBox

alframe
Posts: 1
Joined: Wed Feb 03, 2021 11:29 pm

Re: LR Adjust Selected Slider stuck on white balance

Post by alframe » Sat Feb 13, 2021 9:47 pm

How was this resolved? Because I have the same problem.

Reproducible procedure:
- Choose a Photo
- Switch to the develop mode
- Click on the exposure slider
- Rotate the Dial

I would expect the Exposure slider to move but the Color Temperature slider moves. When I select another slider i.e. the Highlights slider, the Color Temperature slider moves when turning the dial.

Thanks!

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