The app doesn't work

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CYPHERC
Posts: 1
Joined: Fri Jun 12, 2020 12:41 am

The app doesn't work

Post by CYPHERC » Fri Jun 12, 2020 2:20 am

Just got this product today was super exited to try it then the app doesn't work I use mac so I follow the instructions and all and nothing, I sent an e-mail to support but they didn't answer, help please

Using Catalina 10.15.5
 

Divya Namjoshi
Posts: 3
Joined: Tue Sep 10, 2019 9:08 am

Re: The app doesn't work

Post by Divya Namjoshi » Wed Jun 24, 2020 4:07 pm

Im using Catalina 10.15.5. but it works well. I thought you might miss the Security&Privacy setting. First I looked in security and the Driver didn't show. 2 tries later and it showed up finally. You should not miss any steps I guess.

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