Introduce TourBox Console Application V.1.1

mosack
Posts: 2
Joined: Tue Oct 08, 2019 2:05 pm

Re: Introduce TourBox Console Application V.1.1

Post by mosack » Tue Mar 31, 2020 7:37 pm

Hello, I have installed new version - Windows 10 64bit but when I start Console app it start but it is just gray field and keep hanging - console not working.
When I install earlier version V1 it start fine and console is working.
Please advice hot to start app.

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Tourbox
Posts: 45
Joined: Tue Sep 10, 2019 6:37 am

Re: Introduce TourBox Console Application V.1.1

Post by Tourbox » Wed Apr 22, 2020 2:21 am

hershelkva wrote:
Mon Mar 30, 2020 2:49 pm
x, though it is connect

Hi hershelkva, 

Thanks for your feedback. Would you please send us a screenshot of the console interface when you connecting the TourBox with your Mac? It will help us to check the exact issue. And please send the screenshot to our customer support specialist at tourboxtech@gmail.com.

Thanks for your support. 
Best regards,
​​​​​​​TourBox

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Tourbox
Posts: 45
Joined: Tue Sep 10, 2019 6:37 am

Re: Introduce TourBox Console Application V.1.1

Post by Tourbox » Wed Apr 22, 2020 2:34 am

mosack wrote:
Tue Mar 31, 2020 7:37 pm
I have installed new version - W
Hi mosack, 

Thanks for your feedback.
Would you please confirm with us which TourBox console version you have installed?
And can you send us some screenshots of the gray field you got and the console interface when you are connecting TourBox with your computer? Please send the screenshots to tourboxtech@gmail.com, and our customer support specialist will help you to check the issue. 

Thanks for your support. 

Best regards,
TourBox
 

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