New TourBox not recognized

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Dnilox
Posts: 11
Joined: Wed Jul 29, 2020 5:10 am

New TourBox not recognized

Post by Dnilox » Wed Jul 29, 2020 5:12 am

Hi,

I just opened my tourbox but it's not being recognized by the software, the driver was installed correctly and the system information shows it is connected.


I'm using Mac OS Catalina.
Mac Mini (Late 2014) i7, Mac OS 10.15

tourbox.com
Posts: 7
Joined: Tue Sep 10, 2019 7:25 am

Re: New TourBox not recognized

Post by tourbox.com » Thu Aug 20, 2020 8:48 am

Hi Dnilox,

Sorry for the late reply. 

Have your problem been solved? If not, can you contact us on Facebook: https://www.facebook.com/TourBoxofficial.

As the forum is mainly for feedback and discussions, sending emails to support@tourboxtech.com or contact us on FB would be better for support. 

Dnilox
Posts: 11
Joined: Wed Jul 29, 2020 5:10 am

Re: New TourBox not recognized

Post by Dnilox » Fri Aug 21, 2020 9:48 am

Yes, I actually sent you guys the solution on another thread here in the forum.
Mac Mini (Late 2014) i7, Mac OS 10.15

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