'Zoom in' (Crt +=) isn't work

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SergiBauer
Posts: 1
Joined: Tue Aug 11, 2020 2:27 pm

'Zoom in' (Crt +=) isn't work

Post by SergiBauer » Tue Aug 11, 2020 2:41 pm

Hi, When I use 'Zoom in' (Crt+=) function in a Key isn't work. I notice that with the Knob, but not a mechanical problem with this key. Knob works perfect with the rest of functions. I have the last firmware (august 11).

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Tourbox
Posts: 95
Joined: Tue Sep 10, 2019 6:37 am

Re: 'Zoom in' (Crt +=) isn't work

Post by Tourbox » Thu Aug 13, 2020 3:32 am

Hi, SergiBauer

Thanks for your feedback. 

Could you please kindly advise us of your computer system and your keyboard language? And in which software you have tested and what function you have set to the Knob?

Can you please also check what is the keyboard shortcut for this function? Whether you can press the keyboard to get this function? Thanks. 

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