Photoshop 21

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zona5101
Posts: 4
Joined: Wed Oct 09, 2019 3:18 am

Photoshop 21

Post by zona5101 » Wed Dec 09, 2020 9:00 pm

I recently moved to Mac OS Big Sur.
Tourbox has stopped working properly in Photoshop 2021.  I deleted and reinstalled with no improvement.  I confirmed security and privacy include tourbox in accessibility and automation.
I deleted my custom button settings and linked Lightroom and Photoshop to the included default assignments.
When I switch between LR & PS, tourbox recognizes which program I am in.
Button clicks and dial movements I make do not effect any change in Photoshop. Lightroom is Responding.

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Tourbox
Posts: 148
Joined: Tue Sep 10, 2019 6:37 am

Re: Photoshop 21

Post by Tourbox » Wed Dec 16, 2020 3:59 am

Hello Zona5101,

Please try to update to the latest version of the TourBox Console to see if the problem can be solved!

Some of our users had the same issues after update the Mac to Big Sur, and their problem is fixed after they update their TourBox Console.

So please do that and let me know about your update!

zona5101
Posts: 4
Joined: Wed Oct 09, 2019 3:18 am

Re: Photoshop 21

Post by zona5101 » Wed Dec 30, 2020 12:11 am

I'm runnin 2.2.1 is there a more recent version??

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Tourbox
Posts: 148
Joined: Tue Sep 10, 2019 6:37 am

Re: Photoshop 21

Post by Tourbox » Tue Apr 20, 2021 8:44 am

Hello Zona5101,

We post the software in the Download-Software section once it's updated. Please find it there and let us know if you still have any more problems using TourBox.

Thank you!

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