Buttons not responding

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odee123
Posts: 1
Joined: Wed Apr 28, 2021 7:19 am

Buttons not responding

Post by odee123 » Wed Apr 28, 2021 6:30 pm

I just got my tourbox 2 days ago and its not not responding. Im on win 10 64bit. Console v2.3. the light is on but none of the buttons respond in any program I use. Ive tried the firmware update method as well, it just stays at the connecting screen then closes. Please help I really want to be able to use this.

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Tourbox
Posts: 139
Joined: Tue Sep 10, 2019 6:37 am

Re: Buttons not responding

Post by Tourbox » Sat May 08, 2021 4:23 am

Hi odee123,

Please kindly refer to link below, send the answers to us, together with a zip file of the portfolio mentioned in the link.
Link: https://www.tourboxtech.com/en/tips.html

Please reply to our email support@tourboxtech.com, so that we could get back to you sooner!

Looking forward to your reply!

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