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Buttons not responding

Posted: Wed Apr 28, 2021 6:30 pm
by odee123
I just got my tourbox 2 days ago and its not not responding. Im on win 10 64bit. Console v2.3. the light is on but none of the buttons respond in any program I use. Ive tried the firmware update method as well, it just stays at the connecting screen then closes. Please help I really want to be able to use this.

Re: Buttons not responding

Posted: Sat May 08, 2021 4:23 am
by Tourbox
HiĀ odee123,

Please kindly refer to link below, send the answers to us, together with a zip file of the portfolio mentioned in the link.
Link: https://www.tourboxtech.com/en/tips.html

Please reply to our email support@tourboxtech.com, so that we could get back to you sooner!

Looking forward to your reply!